SHIPPING POLICY
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After your payment is successfully completed, Ibala will send an e-ticket (with QR code) to the email address you provided during the booking process.
When arriving to use the service, please print or open the e-ticket so that our staff can verify it and guide you in using the services at I-Resort.
In case you have not received the e-ticket, you must notify us at least 24 hours before the scheduled service date.
Your order number is confirmed as valid and can only be used once.


